"The calls wouldn't stop. Not even on Sunday at 7AM."
Ramesh had accumulated four credit cards over six years all from reputable banks using them for home renovation, his daughter's school fees and two medical emergencies. When his income dropped during a business slowdown, he began paying only the minimum. Within 18 months, his combined outstanding had grown to โน4.2 lakh despite making regular payments. Recovery agents began calling him, his wife, his mother and his office colleagues daily. Sometimes multiple times before 8AM.
When Ramesh came to Loanosoar, his first question was "Can they legally call my mother?" The answer was no and within 8 days, the calls stopped completely. Our advocate drafted formal cease-contact letters and an RBI Ombudsman complaint. Our CA then negotiated an OTS with two of the four card issuers, reducing the combined settlement amount to โน2.8 lakh. A 14-month structured repayment plan was created for the remaining two cards aligned to Ramesh's actual income after household expenses.